esHelpDesk Pro 2.1

esHelpDesk is Tech Support software for the small and home based business, stand-a-lone or on a network. It will allow you to track your support calls as well as set call priority, issue RMA's and bill work order tickets. You can also view All open and closed tickets, look up tickets by employee and see how long it takes to close a ticket and more. esHelpDesk Pro comes with 8 reports to help you stay on top of all your tech support calls. It is network ready and password protected.esHelpDesk will also grow as you use it, because you can also add solutions to the database base manually or via resolution of your open ticket orders. And to start you off esHelpDesk comes with 100 solutions in the Knowledge base for Windows 9x, 2000 and XP, as well as Word, Excel, Outlook and Internet Explorer issues.
esHelpDesk Pro is a free to try software. You can free download and try it for an evaluation period.

• License Shareware
• Date Added 21 January, 2009
• Price: $19.95
• Category Business & Finance / Business Finance
• Filesize 7.3 MB
• Author Marietta Crockett