FootPrints Help Desk Sof Downloads by Kartik Patel at Software Geek - Business & Finance

FootPrints Help Desk Sof 7.0 Demo

FootPrints Web-based help desk software gives you flexible, comprehensive capabilities without the burden of required programming, consulting, or dedicated staff to run it. You'll be running in live production in just days with centrally managed tracking for all incoming customer requests from multiple channels (phone, e-mail, Web, live chat, and wireless devices), self-service online, knowledge management, business rule automation, service level management, two-way email management, workflow and change management, and powerful, automated metrics and reporting to keep a constant pulse on productivity, trends, and performance.Version 7.0 features: organizations can use the built-in FootPrints calendar to support multiple shifts and flexible agent schedules, easily set up SLAs by priority, and create user-definable quick descriptions. This version comes with MSDE. Also available for SQL-server, Oracle, or Access. You must contact the developer for price information.
FootPrints Help Desk Sof is a free to try software. You can free download and try it for an evaluation period.

License Shareware
Date Added 21 January, 2009
Price: $3,995.00
Category Business & Finance / Business Finance
Filesize 98.6 MB
Author Kartik Patel

Platform: Windows XP , Windows2000
System Requirements: 1GB RAM, pentium 4 2.4ghz, 300MB disk space

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Dialup	(56k)	04 h 00 m 20 s
ISDN	(128k)	01 h 45 m 09 s
DSL	(512k)	26 m 18 s
Cable	(1024k)	13 m 09 s
T1	(1484k)	09 m 05 s

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