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Description of Jitbit HelpDesk program at SoftwareGeek: Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Features: * Extremely cheap helpdesk software - only $299 for a single installation (unlimited users and technicians) and $599 for a source-code license. Both contracts include free upgrades within one year. * Email integration - features Mail-IN module which creates help-desk incidents from incoming emails, and Mail-OUT module with automatic email notifications for both users and help-desk technicians. * Unlimited - similar software is priced $100-200 "per seat", while Jitbit is unlimited. * Extremely Easy for both users and help-desk technicians. Takes seconds to setup (run the installer and start working in seconds*). * Reliable - most advanced technical platform: Microsoft ASP.NET 2.0 and MS SQL Server * Flexible - different user roles and security permissions (technicians can be assigned to different areas, no customer sees someone else's data, etc) * Secure - possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users * Now Multilingual - Help-Desk is easily localizable to other locales and languages using ASP.NET
Jitbit HelpDesk is a free to try software. You can free download and try it for an evaluation period.
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